Our Vision
A Transformative Hajj Experience
At Straight Path, we envision the Hajj as a profound journey to the sacred lands, imbued with wisdom, enlightenment, and inspiration to strive toward becoming the best version of ourselves. Our mission is to provide exceptional education and guidance throughout the pilgrimage—before, during, and after—ensuring that our pilgrims receive unwavering support and seamless assistance to simplify the registration and booking processes.
New Guidelines for North American Pilgrims
Significant advancements have reshaped the organization of Hajj for pilgrims from North America. The Ministry of Hajj and ʿUmrah has granted authorization to a select group of companies in Saudi Arabia to facilitate this sacred journey for travelers from Western nations. Prospective pilgrims will now reserve their packages exclusively through one of these authorized providers via the Nusuk online portal, the sole platform for package bookings and payment processing.
17-Day Hajj
23rd May - 10th June, 2024
Please note: These dates are provisional and may be subject to change.
Our Collaboration with Al-Bait Guests
We are delighted to announce our partnership with Al-Bait Guests, a leading authorized Hajj provider. With Al-Bait serving as our on-the-ground partner, they are dedicated to meticulously managing the logistics and operations required to ensure a smooth and spiritually enriching pilgrimage for all.
Navigating Your Hajj: A Step-by-Step Guide
Step 1: Create an Account
- Select “Start Registration.”
- Enter your country of residence and email address.
- Enter the OTP (one-time password) sent to your email (expires in 5 minutes).
- Confirm your email address and create a password.
- Log in to your account.
Step 2: Upload Documents
- Upload your passport (PNG/JPG, max 800×400 pixels, up to 1 MB).
- Upload your personal photo (PNG/JPG, max 200×200 pixels, up to 18 KB, white background, formal attire).
- Upload proof of residence (PNG/JPG, max 800×400 pixels, up to 1 MB). Acceptable documents include a residence permit, employment contract, driver’s license, lease agreement, property ownership document, work visa, or a contract bank.
- Follow the provided guide for resizing images using Windows Paint.
- Click continue to submit and confirm your submission.
Step 3: Fill the Application
- Complete the application form.
- Scroll to the bottom of the Summary page to add family members (recommended to create your own account first).
- If adding a family member, enter their details.
- Submit your application.
- You will receive a notification regarding your application status once the verification process is concluded.
- You can log in at any time to view your application status, profile, and add family members.
To Edit Family Members After Account Creation
- From your profile, click on “My Family.”
- Select “Add a new family member.”
- Follow the steps and enter the required information.
Visit hajj.nusuk.sa for more information and support.
PHASE 2: VERIFICATION AND PACKAGE SELECTION
Step 4: Application Verification
- After your account is successfully verified, you will receive an email notification.
- Your application status on Nusuk will change to “Application Verified.”
- You can then proceed to select your preferred package category and activate your eWallet for payments.
Step 5: Select Preferred Category
- You can now choose your preferred category of package.
- View the different categories available, which include shifting and non-shifting options.
- Once you are satisfied with your choice, mark it as preferred and confirm your selection.
- A red heart will appear next to your preferred category once confirmed.
- You can change your selection at any time.
The document also includes a disclaimer advising individuals to independently verify the information provided and disclaims responsibility for any consequences arising from its use.
PHASE 3: PROFILE EDITING AND PAYMENT SETUP ON EWALLET
Step 1: How to Edit Your Profile on Nusuk: A Quick Guide
- Login to Your Account
- Go to the Nusuk website and log in.
- Navigate to the top right corner where your name is displayed.
- Access Your Profile
- Hover over your name and select “My Profile” from the dropdown menu.
- Choose the Category to Edit
- Click on the dropdown arrow to select the type of information you want to edit (e.g., personal information, passport/residency uploads).
- Edit Your Information
- Click on “Edit” next to the category you wish to update.
- Make the necessary changes, upload documents if needed, and save your profile.
- Save and Submit
- After making your edits, save your profile.
- Your changes will be resubmitted for verification.
For more information, visit: hajj.nusuk.sa
Note: Always verify the information independently before making any decisions
Step 2: Top-Up eWallet
- From Dashboard
- Click on “Activate your eWallet.”
- Next Screen
- Click “Next.”
- Payment Methods
- Two types of payment methods are available: Credit Card and Bank Transfer.
- Credit Card Payment
- Only Mastercard or Visa accepted.
- Note a 1.5% processing fee for withdrawals.
- Be aware of potential foreign exchange fees due to payments being in Saudi Riyals.
- Currently, credit card payments are not accepted due to platform issues.
- Bank Transfer
- Enter your bank account details for refunds if needed.
- Complete relevant bank details (IBAN or Account number).
- Confirm your bank account details, which will then display on your profile.
- Finalizing Bank Transfer
- Once bank account details are confirmed, select Bank Transfer to top up your eWallet.
- Your own IBAN and International Transfer Details will be generated and confirmed.
- View Wallet Status
- You can view the amount and status of your wallet anytime from your Dashboard.
For more information, visit: hajj.nusuk.sa
Are there any fees for topping up the eWallet?
The only applicable fees at the time of topping up your eWalletwill be based on the payment method you use (e.g. Credit Card or Bank Transfer) and associated international transaction or foreign exchange rate fees.
What about the 1.5% processing fee?
There’s a 1.5% processing fee for all transactions on Nusuk, whether you’re buying a package or withdrawing funds (requesting a refund) from your wallet. When packages are available, their prices already include this fee. For example, if a package costs 50,000 SAR, that price covers the processing fee. If you have 50,000 SAR in your wallet and want to withdraw or get a refund, you’ll receive slightly less due to the processing fee. So, if you asked for a full refund of 50,000 SAR, you’d get 49,250 SAR after the fee deduction.
Do I have time to make the payment once packages are released for purchase?
If you don’t have sufficient funds in your eWallet to purchase your chosen package for the desired number of people, you won’t be able to confirm your booking. Full payment must be made at the time of booking using your eWallet; there’s no option to pay later, such as in 48 hours or 7 days. While you may be able to top up your wallet after packages are released, doing so could delay your booking process and potentially cause you to miss out on securing your preferred package. We strongly recommend ensuring you have enough money in your eWallet before packages are released to secure your spot for Hajj 2024.
If payment is initially made via bank transfer, can one later switch to card payment or vice versa?
Yes, you retain those options.
How does one activate the e-wallet, and is a specific minimum amount required?
The e-wallet can be activated through a credit card or bank transfer payment. Testing its functionality by sending a small amount, such as 10SAR, is recommended to ensure it works smoothly. After confirming its functionality, you can top up gradually as needed.
Can multiple people pay into the eWallet, and can different payment methods be used?
Multiple people can pay, and mixed payment methods are allowed.
In addition, here are the key dates announced by the Ministry of Hajj for the upcoming season:
(We recommend keeping these dates in mind as you prepare for your journey. However, these dates are provisional and subject to change).
OPENING OF PILGIM REGISTRATION ON NUSUK
18 October 2024
VIEWING & FAVOURITING PACKAGES
15-30 January 2025
TOPPING-UP DIGITAL WALLET
15-30 January 2025
BEGINNING OF SALES
06 February 2025
